Sorry, the ticketing/membership service is available daily from 05:00to 02:59 on the next day.
Through Train tickets can be purchased through the following channels:
| MTR Sales Outlet | Service Hours |
| Intercity Passenger Services Centre at East Rail Line Hung Hom Station | 6:30 am - 7:30 pm |
| Ticket Offices at East Rail Line Mong Kok East, Kowloon Tong and Shatin Stations | 7:00 am - 7:00 pm |
| MTR Travel at Island Line Admiralty Station | 8:00 am - 7:00 pm |
| Light Rail Customer Service Centres at Tuen Mun Ferry Pier and Tin Yat Stop | 7:00 am - 9:00 pm |
| Tele-ticketing and Enquiry Hotline (852) 2947 7888 | 5:00 am - 03:00 am (next day) |
| e-Ticketing (www.mtr.com.hk/throughtrain) | 5:00 am - 03:00 am (next day) |
| Appointed Ticket Agents (over 50 outlets) | Enquiry Hotline |
| China Railway(HK) Holdings Ltd. | (852) 2732 1883 |
| China Travel Service (H.K.) Ltd. (Branch Offices) | (852) 2851 1700 |
| Farrington American Express Travel Services | (852) 2808 2828 |
| Gray Line Tours of Hong Kong (Branch Offices) | (852) 2723 5445 |
| GZTC International Tour Co. Ltd. | (852) 2139 2155 |
| Hua Min Tourism Company Ltd. | (852) 3106 6777 |
| HYFCO Travel Agency Ltd. | (852) 2516 9968 |
| JTB (Hong Kong) Ltd. | (852) 2734 9288 |
| Norray Travel Company Ltd. | (852) 2739 3398 |
| Swire Travel Ltd. | (852) 2579 6688 |
| Westminster Travel Ltd. | (852) 2369 5051 |
| Jebsen Travel Ltd. | (852) 3180 3240 |
| Xin Jing Travel Services Ltd. | (852) 2334 7351 |
| United China Travel Ltd. | (852) 3583 4333 |
Tele-ticketing and Enquiry Hotline User's Guide
