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Home > Ticketing Information > Ticket Agents

Ticketing Information

 

Tickets Collection Points:

All train tickets purchased through the Tele-ticketing or e-Ticketing services must be collected at the following Sales Outlets.

Sales Outlets Service Hours
Intercity Through Train Customer Service Centre at East Rail Line Hung Hom Station 6:30 am - 8:05 pm
Ticket Offices at East Rail Line Mong Kok East, Kowloon Tong and Shatin stations 7:00 am - 7:00 pm
Tourist Services at Island Line Admiralty Station 8:00 am - 7:30 pm 
Light Rail Customer Service Centres at Tuen Mun Ferry Pier and Tin Yat Stop 7:00 am - 9:00 pm

 Through Train tickets can be purchased through the following channels:

Sales Channels Service Hours
Intercity Through Train Customer Service Centre at East Rail Line Hung Hom Station 6:30 am - 8:05 pm
Ticket Offices at East Rail Line Mong Kok East, Kowloon Tong and Shatin Stations 7:00 am - 7:00 pm
Tourist Services at Island Line Admiralty Station 8:00 am - 7:30 pm
Light Rail Customer Service Centres at Tuen Mun Ferry Pier and Tin Yat Stop 7:00 am - 9:00 pm
Tele-ticketing and Enquiry Hotline (852) 2947 7888 5:00 am - 03:00 am (next day)
e-Ticketing (www.mtr.com.hk/throughtrain) 5:00 am - 03:00 am (next day)

 

Appointed Ticket Agents (over 50 outlets) Enquiry Hotline
China Railway(HK) Holdings Ltd. (852) 2732 1883
China Travel Service (H.K.) Ltd. (Branch Offices) (852) 2851 1700
Global Business Travel Hong Kong Limited (852) 2808 2828
Gray Line Tours of Hong Kong (Branch Offices) (852) 2723 5445
GZTC International Tour Co. Ltd. (852) 2139 2155
Hua Min Tourism Company Ltd. (852) 3106 6777
JTB (Hong Kong) Ltd. (852) 2734 9288
Norray Travel Company Ltd. (852) 2739 3398
HYFCO Travel Agency Ltd. (852) 2882 8193
Swire Travel Ltd. (852) 2579 6688
Westminster Travel Ltd. (852) 2369 5051
Jebsen Travel Ltd. (852) 3180 3240
Xin Jing Travel Services Ltd. (852) 2334 7351

 

Tele-ticketing and Enquiry Hotline User's Guide: